Returns & Refunds Policy

There are a few important things to keep in mind when returning a product you purchased from Euronozzle.com

• You have 14 calendar days to return an item from the date you received it. 
• Only items that have been purchased directly from Euronozzle.com, either through the Euronozzle.com Online Store or at an Euronozzle.com Retail Store, can be returned to Euronozzle.com. Euronozzle.com products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
• Please ensure that the item you're returning is repackaged with the documentation that was included when you received it.

There are some items, however, that are ineligible for return, including:

• Openend package materials.

*You can return products, provided that it has not been used on any occasion.

How to Return An Item

Ship your item back to Euronozzle.com

To return an item to Euronozzle.com by sending us an e-mail using the contact form on the website.
You’ll receive an e-mail with further instructions. Next, verify the return item and the return address We recommend using the original packaging if you’re returning a product.

Bring your item to an Euronozzle.com store

You can always return the item to Euronozzle.com store in Oldenzaal. An Euronozzle.com Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Euronozzle.com Store Location on the contact form.

Refunds

Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method:

• If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Exchange an item

Items ordered on the Euronozzle.com online Store that arrived damaged or are incorrect can be returned by contacting Customer Service at +31541518223 are sending it back to our store using the contact form on the website.